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How to manage GenZ: 8 Skills for Navigating the Sea of Diverse Personalities

Actualizado: 21 ene

In the corporate world, guiding the new generations is like navigating through a sea of diverse personalities, expectations, and aspirations. It is a rewarding challenge that demands a unique set of skills, especially for those from Generation X and Millennials who are managing Generation Z teams. Let's delve into some strategies to bridge this generational gap effectively:


  1. Lack of Focus: Design the deliverable and show how it should be done Generation Z struggles with focus and time management. It is your responsibility to create an environment that accommodates these needs, especially in remote work scenarios. I recommend that if you use project management tools, you conduct sessions where you show them how you expect information to be delivered. Provide examples and guide them in your thought process. Help them understand the expectations so they can focus better; you may need to develop skills in using tools to lead by example. Additionally, consider establishing social connection spaces such as cocktail hours, communal meals, or sports activities to maintain focus. Implement scoring and penalty models to maintain competitiveness and engagement.

  2. Cultivating Subcultures Generation Z champions diversity and values individuality. They have driven the rise of eSports and platforms like Fortnite. Understanding and harnessing subcultures within your organization can promote culture and engagement. Why not start book clubs, gaming groups, or musical bands? Give them reasons to feel that their essence is reflected in your company.

  3. Personalized Career Planning Raised on platforms like Amazon and Instagram, Generation Z values personalization. You must learn to design flexible and appealing career paths. They may want to name their job titles or roles. Have you considered such schemes of free expression? Have you considered that they might want to know personal information about others, such as their astrological chart, favorite sports, or personal dreams?

  4. Personalized Learning Paths This generation grew up with YouTube and prefers problem-based learning. Traditional corporate education models do not resonate with them. They prefer learning tailored to their immediate needs. Is your training format engaging enough to prevent boredom? Do you allow them to learn things outside of their role?

  5. Flexible Policies and Data Privacy Known for their entrepreneurial spirit, Generation Z often engages in side jobs, sometimes even during working hours. It is crucial to create clear policies that respect corporate time but also focus on achieving certain time flexibility. Additionally, clarify what information is private. Non-compete clauses are vital to protect against information leaks and unfair competition.

  6. Designing Work Experiences Generation Z, raised with high user experience standards, rejects unnecessary complexity, including internal work processes. Simplifying administrative procedures will make them feel more comfortable in your organization and reduce turnover. Consider hiring the "laziest" person, often the one seeking the simplest solutions, to review your process flows.

  7. Be a Coach, Not Just a Boss This generation seeks constant feedback. Annual evaluations are insufficient. They desire regular conversations about their life goals and how they align with their work. How often do you have lunch with them and inquire about their life plans?

  8. Communicate Purpose Purpose is extremely important to Generation Z. They need to understand it and share it with their peers. Provide tools that help them emotionally connect with their work and take pride in it. In the age of social media, validation from their circle is crucial.

In conclusion, managing the new generations is not just about understanding their peculiarities and trends. It's about adopting a new mindset, one that resonates with their values and aspirations. The future of work is here, and it is vibrant, diverse, and full of potential.


For more ideas and strategies on navigating the corporate world with the new generations, follow Juan Carlos Guaqueta on LinkedIn.


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